A、營業(yè)廳衛(wèi)生規(guī)范、班前準(zhǔn)備規(guī)范、服務(wù)紀(jì)律規(guī)范
B、營業(yè)廳衛(wèi)生規(guī)范、班前準(zhǔn)備規(guī)范、服務(wù)用語規(guī)范
C、班前準(zhǔn)備規(guī)范、服務(wù)紀(jì)律規(guī)范、儀容儀表規(guī)范
D、營業(yè)廳衛(wèi)生規(guī)范、班前準(zhǔn)備規(guī)范、服務(wù)態(tài)度規(guī)范