單項選擇題

An agent is logged in but does not appear in the Cisco Supervisor Desktop. What is a possible root cause?（）

A.The agent is not in the team currently being viewed by the supervisor.
B.The agent is not ready.
C.The agent is not on a call.
D.The agent is in Work State.

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多項選擇題

Which should you check to verify that you have correct software product versions installed?（）

A.Administration Guide
B.Release Notes
C.Software Center
D.Application Administration
E.Compatibility Matrices
F.patch availability

單項選擇題

What can help expose problems with script logic or validity by simulating the execution of a script?（）

A.Alarm and Trace Configuration
B.debug session
C.script validation
D.script refresh

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